Refund policy
AL BARI Dawakhana
Thank you for shopping with AL BARI Dawakhana, a brand owned and operated by Gulnaz Fatma.
Customer satisfaction is important to us, and we aim to provide a transparent return and refund process.
1. Eligibility for Returns
Due to the nature of our products, returns are accepted only in the following cases:
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The product received is damaged, defective, or incorrect
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The issue is reported within 48 hours of delivery
To be eligible for a return, the product must be unused, unopened, and in its original packaging.
2. Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
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Opened or used products
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Products with damaged or missing original packaging
3. How to Request a Return
To initiate a return request, please contact us with the following details:
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Order number
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Product name
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Reason for return
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Clear images of the product (if damaged or incorrect)
📧 Email: dawakhanaalbari@gmail.com
📞 Phone: +91-9068858349
Our support team will review the request and guide you through the next steps.
4. Replacement or Refund
Once the return request is approved:
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A replacement may be provided (subject to availability), or
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A refund may be issued at our discretion
Refunds are processed only after verification of the returned item.
5. Refund Processing Time
Approved refunds will be processed within 5–7 business days to the original payment method used during purchase.
6. Shipping Charges
Shipping charges are non-refundable, except in cases where the return is due to a damaged or incorrect product sent by us.
7. Policy Updates
AL BARI Dawakhana reserves the right to modify this Return & Refund Policy at any time.
Any updates will be reflected on this page.
8. Contact Information
Business Legal Name: Gulnaz Fatma
Brand Name: AL BARI Dawakhana
📧 Email: dawakhanaalbari@gmail.com
📞 Phone: +91-9068858349
🔒 Mandatory Disclaimer (Do Not Remove)
Our products are sold as general wellness items.
We do not offer medical advice, diagnosis, or treatment.
